Refund Policy

Events (Including Classes)

Cancellation and Refund Policies

In the event of a CANCELLATION of a scheduled Event by the Chapter:

All registrants will be notified of the cancellation at the earliest possible time, via the contact information that was provided by the registrant at the time of payment.

Registrants will be provided a full credit refund in the event of a cancellation.

In the event of a RESCHEDULING of a scheduled Event by the Chapter:

All registrants will be notified of the change in time/date/venue at the earliest possible time, via the contact information that was provided by the registrant at the time of payment.

Registrants will be notified that their payment will be rolled over to the new date of the Same Event, and their payment will be applied to that new date/time/venue.

If any Registrant does not wish to attend the rescheduled event, they may choose to “Opt Out” and send a request in writing to the Office Manager for reimbursement of their payment. A full payment will be credited back to the registrant in this case.

In the event that the REGISTRANT wishes to CANCEL their booking of an Event:

Five (5) business advance notice of cancellation in writing (via email is acceptable) is required for a full refund of payment. In the event that the REGISTRANT wishes to cancel LATE, out of this 5 DAY grace period, they will be able to obtain a REFUND minus a cancellation fee of 25%.

The Registrant may alternatively choose to roll his/her reservation payment towards a future event, in which case no penalty or fee will be charged, and the full payment can be applied to a future event hosted by the SCVC Chapter. Any difference in the payment will be refunded back to the Registrant at the time of the new event, or else the

Registrant will pay the difference should the amount of the new Event be greater. If a Registrant fails to provides cancellation notice, and also fails to attend (NO-SHOW) there will be no refunds provided by the Chapter.

 

If you have questions about our cancellation and/or refund policy, please feel free to contact Marie Rogers at
(408) 727-1125.